VOLHA — Interior Design & Project Management
Last updated: 22 October 2026
DATA CONTROLLER
This website is operated by Volha Krasouskaya, a self-employed professional (autónoma) registered in Spain, operating under the commercial name VOLHA.
Professional address: Calle Manuel Machado, 3, Bungalow 19, 03189 Orihuela Costa, Alicante, Spain.
Email: volha.archdesign@gmail.com
2. Personal Data We Collect
When visitors contact VOLHA through the website, we may collect:
Full name
Email address
Project type and location
Project description, requirements and preferences
Information voluntarily provided in messages
Technical information necessary for website operation, security and spam protection
Visitors are requested not to submit sensitive personal information through the contact form.
3. Purposes of Data Processing
Personal data is processed for the following purposes:
Responding to enquiries and requests for information
Evaluating potential interior design, bespoke furniture and project management assignments
Preparing quotations and professional proposals
Communicating with potential and existing clients
Managing professional relationships and related documentation
Maintaining website security and preventing misuse, where applicable
Complying with applicable legal obligations
Personal information submitted through the contact form will not be used for unrelated marketing campaigns without an appropriate legal basis.
4. Legal Basis for Processing
Depending on the circumstances, personal data may be processed under:
Article 6(1)(b) GDPR: Taking steps at the request of the data subject prior to entering into a contract or performing an existing contract.
Article 6(1)(c) GDPR: Compliance with applicable legal obligations.
Article 6(1)(f) GDPR: Legitimate interests in ensuring website security and preventing abuse, where those interests are not overridden by the rights of the individuals concerned.
Article 6(1)(a) GDPR: Consent, where required for an optional processing purpose.
Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Data Retention
Personal data will be kept only for as long as necessary to fulfil the purposes for which it was collected.
Enquiry records that do not lead to a professional engagement will be deleted or anonymised according to a defined retention schedule, unless their continued retention is justified by an applicable legal basis.
Where a professional relationship is established, relevant information may be retained for the periods required by applicable contractual, accounting, tax or other legal obligations.
Project enquiries that do not result in a contract will generally be retained for up to 12 months after the last communication, unless a longer retention period is justified by an applicable legal obligation or the need to establish, exercise or defend legal claims.
6. Service Providers and Recipients
To operate the website and manage communications, VOLHA uses service providers including:
Framer: Website hosting and website form functionality.
Google / Gmail: Email communications and receipt of enquiries.
These providers may process personal data on behalf of VOLHA or in accordance with their applicable roles and contractual terms.
Personal information may also be disclosed where necessary to comply with a legal obligation or a lawful request from a competent authority.
VOLHA does not sell personal information to advertisers or data brokers.
7. International Data Transfers
The use of certain technology providers may involve processing or access to personal data outside the European Economic Area.
Framer B.V., based in the Netherlands, acts as a data processor for website services. According to Framer's Data Processing Addendum, where personal data is transferred outside the European Economic Area, the transfer is subject to applicable safeguards under Chapter V of the GDPR, including adequacy decisions, the EU–US Data Privacy Framework where applicable, or Standard Contractual Clauses.
For further information about international transfers of personal data relating to this website, including applicable safeguards and how to obtain a copy of them where relevant, please contact VOLHA at volha.archdesign@gmail.com.
8. Your Data Protection Rights
In accordance with applicable legislation, individuals may exercise their rights to:
Access their personal data
Request the correction of inaccurate information
Request erasure where applicable
Request restriction of processing
Object to processing in applicable circumstances
Request data portability where applicable
Withdraw consent where processing is based on consent
Requests may be submitted to:
Individuals also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD).
Website: https://www.aepd.es
9. Data Security
VOLHA takes appropriate organisational and technical measures to protect personal data against unauthorised access, misuse, loss, alteration and unlawful disclosure.
Access to personal data is limited according to the needs of the professional activity.
10. Cookies and Similar Technologies
This website may use technical cookies or similar technologies necessary for its operation, security and functionality.
If optional analytics, advertising or other non-essential technologies are introduced, visitors will be provided with relevant information and consent choices where required by applicable law.
Further details will be available in the website's Cookie Policy.
11. Automated Decision-Making
VOLHA does not use information submitted through the project enquiry form to make solely automated decisions producing legal or similarly significant effects on individuals.
12. Changes to This Privacy Policy
VOLHA may update this Privacy Policy to reflect changes in its professional activities, website functionality, service providers or applicable legislation.
The updated version will be published on this page together with its latest revision date.
13. Contact
For any questions concerning this Privacy Policy or the processing of personal data, please contact:
VOLHA — Volha Krasouskaya
Calle Manuel Machado, 3, Bungalow 19
03189 Orihuela Costa, Alicante, Spain
Email: volha.archdesign@gmail.com